Information we collect
We collect information that you provide directly, such as your name, phone number, email address, company, delivery address, access notes, and order details. If you contact us, we store your message and our responses to manage your request. When you visit our website, we may collect limited technical data including IP address, device type, and pages visited using server logs and essential cookies that keep the site secure and functional. We do not use invasive tracking or profile you for automated decisions. Optional cookies, if enabled by you, may help us understand site performance in aggregate so we can improve navigation, content, and response times without identifying you personally.
How we use data and legal basis
We process personal data to provide quotes, fulfil orders, schedule deliveries, and support customer service. Our legal bases include contract performance, legitimate interests in running an efficient and secure business, and compliance with legal obligations such as invoicing and record keeping. Where required, we rely on your consent, for example for optional cookies or marketing messages. We do not sell personal data. We may share limited information with trusted partners who help us deliver services, such as haulage providers or payment processors, bound by strict confidentiality and security obligations. Data is stored in the UK or EEA whenever possible. If transfer outside the UK or EEA is necessary, we apply appropriate safeguards such as Standard Contractual Clauses to protect your information.
Your rights, retention, and cookies
You have the right to access, correct, delete, or restrict processing of your data, and the right to data portability and to object to certain uses. You may withdraw consent at any time where we rely on consent. To exercise these rights, contact us using the details below and we will respond within one month. We retain personal data only as long as needed for the purposes described or as required by law and accounting rules. Our site uses essential cookies that are necessary for security and core features. Optional cookies, if enabled by you in the cookie panel, help us improve performance using aggregated metrics. You can change your preference at any time by reopening the cookie panel in your browser’s stored site settings or contacting our team for guidance.
Contact details
SandMart Supply Co., 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Phone: +44 20 3885 2194. Email: [email protected]. If you are not satisfied with our response, you may raise concerns with the UK Information Commissioner’s Office.
Updates to this policy
We may update this policy to reflect changes in law or our services. When we make material changes, we will revise the date below and provide a clear notice on this page. Continued use of our services after an update indicates that you have read the changes. Last updated: .
For terms governing your use of our site and services, please review our Terms of Service.
